UK Road Masters Ltd
Terms and Conditions for Freight Forwarding Services
1. Definitions
1.1 “Company” refers to UK Road Masters Ltd.
1.2 “Customer” refers to the party who contracts the services of the Company.
1.3 “Goods” refers to any cargo or items transported by the Company on behalf of the Customer.
1.4 “Services” refers to all freight forwarding services provided by the Company, including but not limited to collection, transport, storage, and delivery of Goods.
1.5 “Subcontractor” or “Haulier” refers to any third-party service provider contracted by the Company to assist in the fulfillment of the Services.
1.6 “Consignee” refers to the person or entity receiving the Goods.
2. Application
2.1 These Terms and Conditions govern all agreements between the Company and the Customer.
2.2 By engaging the Company’s Services, the Customer accepts and agrees to these Terms and Conditions in full.
2.3 Any terms and conditions of the Customer that deviate from these Terms and Conditions will not be recognized unless expressly agreed upon in writing by the Company.
3. Provision of Services
3.1 The Company agrees to provide freight forwarding services to the Customer, acting as an intermediary to arrange the transportation of Goods by road, air, or sea.
3.2 The Company reserves the right to subcontract any part of its services.
3.3 All delivery dates and times are estimates only and are not guaranteed unless expressly agreed in writing.
3.4 The Company will take all reasonable steps to perform the Services in accordance with industry standards but is not liable for delays due to unforeseen circumstances, including but not limited to traffic, weather, accidents,
or regulatory changes.
4. Customer Obligations
4.1 The Customer must ensure that all information provided to the Company, including but not limited to the nature, quantity, and dimensions of the Goods, is accurate and complete.
4.2 The Customer must provide proper and sufficient packaging for the Goods to ensure they are safe for transportation.
4.3 The Customer is responsible for complying with any import or export regulations and for obtaining any necessary licenses or permits required for transportation.
4.4 The Customer agrees to pay all fees, charges, and expenses related to the Services as per the Company’s rates.
5. Haulier Obligations
5.1 All hauliers engaged by the Company are required to provide correct and up-to-date documentation before carrying out any work.
5.2 Required documents include, but are not limited to:
- O-Licence (Operator’s Licence)
- Goods in Transit Insurance (to cover the value of the goods being transported)
- Public Liability Insurance
- Waste Carrier Licence (if required for the specific type of goods)
5.3 The haulier must ensure that all drivers have the required licences and qualifications necessary to complete the transportation of Goods in compliance with UK law.
5.4 All documents must be submitted to the Company via email at traffic@ukroadmasters.co.uk prior to the commencement of any work. Failure to do so may result in a delay or cancellation of the Services.
5.5 Vehicle registration details and driver information may be requested by the Company if necessary to carry out the work, and the haulier agrees to provide these promptly upon request.
5.6 Hauliers must maintain their vehicles in roadworthy condition, complying with all relevant health and safety regulations.
5.7 The haulier must adhere to all applicable laws, including the Road Traffic Act, and be responsible for any penalties, fines, or legal issues that arise during the transport of Goods.
6. Payment Terms
6.1 Payment must be made in full within 30 days from the date of the invoice unless otherwise agreed in writing.
6.2 In the event of non-payment, the Company reserves the right to suspend or withhold the provision of Services, and any outstanding amounts will incur interest at the rate of [X]% per month.
6.3 The Customer will bear any additional costs incurred due to the failure to pay, including but not limited to legal fees, collection costs, and storage charges.
7. Waiting Charges
7.1 Waiting charges will apply if loading or unloading exceeds the allotted free time of 1hour.
7.2 To the Customer: £40 per hour (or part thereof) will be charged after 1 hour of waiting.
7.3 To the Haulage Company: Demurrage charges will be paid at £35 per hour (or part thereof) after 1 hour of waiting.
7.4 The difference in waiting charges is deemed as an administrative fee.
8. Claims
8.1 Any claims for damaged or lost Goods must be reported to the Company as soon as possible.
8.2 In the case of damaged Goods, photographic evidence provided by the haulier must be included with the claim.
8.3 The claim must include the following details:
- Full details of the Goods involved
- The nature and extent of the damage or loss
- The cost price of the Goods being claimed
8.4 The Company reserves the right to inspect any damaged Goods before settling any claim.
8.5 Claims must be submitted in writing to traffic@ukroadmasters.co.uk within 24 hours from the delivery date or the expected delivery date in the case of loss.
9. Liability and Limitation
9.1 The Company shall not be liable for any loss, damage, or delay of Goods unless it arises as a result of the Company’s gross negligence or willful misconduct.
9.2 The Company’s liability for loss or damage to Goods shall be limited to the lower of (i) the actual cost of the Goods, or (ii) £[X] per kilogram, with a maximum limit of £[X] per shipment, unless a higher value is declared by
the Customer and additional insurance is purchased.
9.3 The Company is not responsible for any consequential, indirect, or special damages, including but not limited to loss of profit, market, or use.
9.4 Any claim for loss or damage must be notified to the Company in writing within [X] days from the date of delivery of the Goods or, in the case of non-delivery, within [X] days from the expected date of delivery.
10. Insurance
10.1 The Company does not provide insurance for Goods unless expressly requested by the Customer in writing and agreed upon by the Company.
10.2 It is the responsibility of the Customer to arrange for insurance coverage for the full value of the Goods during transit if required.
11. Force Majeure
11.1 The Company shall not be liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to acts of God, war, strikes, civil disturbances, government regulations, or natural disasters.
12. Right of Lien
12.1 The Company shall have a general lien on all Goods for any amounts due from the Customer.
12.2 If such a lien is not satisfied within a reasonable period, the Company may, at its discretion, sell the Goods and apply the proceeds towards the outstanding amount.
13. Governing Law
13.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
13.2 Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Severability
14.1 If any provision of these Terms and Conditions is held to be invalid or unenforceable, it will not affect the validity of the remaining provisions, which will remain in full force and effect.
Contact Information:
UK Road Masters Ltd
48 Lingford, Cotgrave, Nottingham, NG12 3LB
Email: traffic@ukroadmasters.co.uk
Accounts: accounts@ukroadmasters.co.uk